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Working with neurodivergent clients: Financial Services Edition
Original price was: £30.00.£15.00Current price is: £15.00. +vat
This module is designed to help you better serve the needs of your neurodivergent clients
By completing this module, learners will:
- Learn about the communication needs of neurodivergent clients
- Better understand how simple changes can significantly improve communication
- Understand how the physical environment can create challenges for neurodivergent clients
- Have considered the changes that they can make to help neurodivergent clients access services
- Be better placed to meet the requirements of the Consumer Duty
Although this course is useful for anyone who works with clients, it may be especially useful for those in financial services.
Description
This module is designed to help you better serve the needs of your neurodivergent clients
By completing this module, learners will:
- Learn about the communication needs of neurodivergent clients
- Better understand how simple changes can significantly improve communication
- Understand how the physical environment can create challenges for neurodivergent clients
- Have considered the changes that they can make to help neurodivergent clients access services
- Be better placed to meet the requirements of the Consumer Duty
Although this course is useful for anyone who works with clients, it may be especially useful for those in financial services.